
In this episode, Tom Podczaski shares his journey from musician to petroleum equipment expert. He reflects on industry changes, the importance of mentorship, and the skills needed for technician success. The conversation explores the balance between operations and sales, the future of EVs and hydrogen, and innovations in remote service. Tom also highlights the value of small companies, work-life balance, and lessons from the music world that apply to the field today.
Takeaways
Chapters
00:00 From Music to Mechanics: A Journey Begins
02:56 The Evolution of Technology in the Field
06:01 Navigating Challenges: The Role of Technicians
09:07 Learning Through Experience: The Path to Mastery
12:09 The Importance of Communication in Tech Support
14:51 Adapting to Modern Technology: New Challenges for Technicians
21:02 The Value of Experience and Knowledge
24:06 Preparing for the Future: Skills for Tomorrow's Technicians
25:19 The Importance of Mentoring and Learning
29:05 Hiring and Training New Technicians
32:22 Pathways to Management in the Technical Field
39:49 Integrity and Customer Relationships
41:34 Future Trends in Fueling and Technology
01:08:37 The Impact of Private Equity on the Industry
Keywords
petroleum equipment, technology, mentorship, career development, customer relations, technician training, management skills, industry evolution, teamwork, operations, sales, customer relations, electric vehicles, remote monitoring, work-life balance, technician certification, private equity