Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses.
What is it that these industry greats do to create experiences that keep their customers coming back for more?
Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome.
Let’s unravel the secrets of world-class customer experience together!
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Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses.
What is it that these industry greats do to create experiences that keep their customers coming back for more?
Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome.
Let’s unravel the secrets of world-class customer experience together!
31. CX insights and how to celebrate your team with Travis Gelbrich Managing Director of Guest Experience and Loyalty at Alaska Airlines
Frontline Magic Podcast
24 minutes 54 seconds
3 years ago
31. CX insights and how to celebrate your team with Travis Gelbrich Managing Director of Guest Experience and Loyalty at Alaska Airlines
Welcome to season four of the Frontline magic podcast. In this episode, we are talking to Travis Gelbrich, Managing Director of Guest Experience and Loyalty at Alaska Airlines. Tag along as we uncover how Alaska Airlines delivers an award-winning customer experience with a strong community focus and appreciation for their frontline people.
Follow Travis on Linkedin: https://www.linkedin.com/in/travisgelbrich/
Follow Alaska Airlines: https://www.linkedin.com/company/alaska-airlines/
Follow Susanne Axelsson: https://www.linkedin.com/in/axelssonsusanne/
Learn more about AskNicey: https://asknicely.com/
Frontline Magic Podcast
Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses.
What is it that these industry greats do to create experiences that keep their customers coming back for more?
Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome.
Let’s unravel the secrets of world-class customer experience together!
