16. How to build mastery in your frontline teams by a helping approach with Customer Experience Manager Anna Egan from A1

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Frontline Magic Podcast

AskNicely

36 episodes

8 months ago

Welcome to the Frontline Magic Podcast where we talk to industry leaders about the magic tricks that help them create an awesome customer experience in people-powered businesses. What is it that these industry greats do to create experiences that keep their customers coming back for more? Follow along as we unlock the secrets, the real stories - the magic that makes every customer experience awesome. Let’s unravel the secrets of world-class customer experience together!

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Management

Business,

Marketing

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16. How to build mastery in your frontline teams by a helping approach with Customer Experience Manager Anna Egan from A1

Frontline Magic Podcast

16 minutes 59 seconds

3 years ago

16. How to build mastery in your frontline teams by a helping approach with Customer Experience Manager Anna Egan from A1

Anna Egan has deep experience in the fields of customer experience, sales, coaching and training. Her product knowledge and project management expertise have seen her play a pivotal role in building high-performing teams for global organisations.