This is Frontline Innovators. Hosts Justin Lake and Gene Signorini speak with experts who are leading the way and driving digital transformation to the frontlines. We explore how to overcome challenges and achieve success when we empower our essential workers.
This podcast is sponsored by Skyllful, on a mission to help frontline workers learn and use the technology needed to succeed in their jobs.
All content for Frontline Innovators is the property of frontlineinnovators and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This is Frontline Innovators. Hosts Justin Lake and Gene Signorini speak with experts who are leading the way and driving digital transformation to the frontlines. We explore how to overcome challenges and achieve success when we empower our essential workers.
This podcast is sponsored by Skyllful, on a mission to help frontline workers learn and use the technology needed to succeed in their jobs.
We're excited for this weeks guest - Carl Hefele, the Director of Field Services East @ Idemia.
Carl has extensive experience with field service operations and leads a large team for oversight and leadership for the Eastern half of the United States Service Operations Division.
Quote: "When I work with these people, I'm trying to use all of the experiences and all the headaches of everything I had and all the frustrations, you know? And it's just that all the life experiences, you know, we got to figure out a better way to do this."
Key Takeaways:
➖ Use all of your experiences to help the frontline in a situation
➖ Let the field techs know why you're asking for the data
➖ Learn how to scale knowledge to the frontline
➖ Don't put in garbage data or you'll get garbage reporting
LinkedIn: https://www.linkedin.com/in/carlhefele/
Company Website: https://www.idemia.com/
Here's other ways you can listen:
Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORSApple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmySStitcher - https://www.stitcher.com/show/frontline-innovatorsGoogle Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWwYoutube - https://youtu.be/x9rxny7SbNo
Find more episodes of Frontline Innovators at www.frontlineinovators.com
Frontline Innovators
This is Frontline Innovators. Hosts Justin Lake and Gene Signorini speak with experts who are leading the way and driving digital transformation to the frontlines. We explore how to overcome challenges and achieve success when we empower our essential workers.
This podcast is sponsored by Skyllful, on a mission to help frontline workers learn and use the technology needed to succeed in their jobs.
