UNTUCKit's Approach for Running Your Perfect Pilot Project

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FRONTLINE FRIDAYS with Ron Thurston

FRONTLINE FRIDAYS Podcast

23 episodes

22 hours ago

Your store teams feel it: more pressure, more change, less time to get it right. FRONTLINE FRIDAYS helps you turn that pressure into impact. Built for senior retail + hospitality field leaders, each episode features candid conversations with execs and disruptors from the world’s most iconic brands — sharing honest lessons and clear tactics you can start using immediately. Hosted by Ron Thurston, retail leadership expert and two-time bestselling author of RETAIL PRIDE (2020) and HUMAN PRIDE (2025). Season 2 starts September 26, 2025. New episodes every other Friday.

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UNTUCKit's Approach for Running Your Perfect Pilot Project

FRONTLINE FRIDAYS with Ron Thurston

29 minutes 6 seconds

1 month ago

UNTUCKit's Approach for Running Your Perfect Pilot Project

Every retail leader faces the same challenge: how to test new ideas without disrupting the business.

Pilot projects are the answer. Michael A. Saldaña, Senior Retail Operations Manager at UNTUCKit, has built a career turning pilots into scalable wins.

In this episode of FRONTLINE FRIDAYS, he breaks down UNTUCKit’s approach to running flawless pilots — from choosing the right locations to engaging employees for feedback and measuring KPIs that signal when it’s time to scale. Real-world insights retail leaders can put to work immediately.