The Mentorship Gap in Retail and How to Fix It

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FRONTLINE FRIDAYS with Ron Thurston

FRONTLINE FRIDAYS Podcast

23 episodes

14 hours ago

Your store teams feel it: more pressure, more change, less time to get it right. FRONTLINE FRIDAYS helps you turn that pressure into impact. Built for senior retail + hospitality field leaders, each episode features candid conversations with execs and disruptors from the world’s most iconic brands — sharing honest lessons and clear tactics you can start using immediately. Hosted by Ron Thurston, retail leadership expert and two-time bestselling author of RETAIL PRIDE (2020) and HUMAN PRIDE (2025). Season 2 starts September 26, 2025. New episodes every other Friday.

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The Mentorship Gap in Retail and How to Fix It

FRONTLINE FRIDAYS with Ron Thurston

30 minutes 31 seconds

1 month ago

The Mentorship Gap in Retail and How to Fix It

If you had a great mentor in your retail career, you know how rare and powerful that relationship can be. The problem? Most rising leaders can’t find one. Laura Ravo is here to change that.

A retail expert with 30 years of executive store and operations experience, Laura has led high-performing teams at Macy’s, Victoria’s Secret, Oakley, The Body Shop, and Strand Bookstore, and most recently served as COO of Jane.com.

Named one of the Top Women in Retail in 2021, she’s now an executive coach, speaker, and author of "The Power of Grit and Grace." In this episode of FRONTLINE FRIDAYS, Laura outlines how to close the mentorship gap, the qualities that make mentors truly effective, and how leaders can step up to leave a legacy.