
Retail’s future depends on leaders who can inspire and equip the next generation of frontline talent.
Kelly Anderson, Retail Director at Swiss luxury fashion house Akris, has spent 20 years in leadership roles at Moncler, Louis Vuitton, Kenneth Cole, and Aldo — building inclusive, high-performing teams across generations.
In this episode, she shares how to nurture young talent so they stay and grow, ways to engage Gen Z with meaningful work, and practical techniques for creating store cultures that feel both inclusive and high-performing.