Every leader wants to be authentic — but what does that really look like on the sales floor?
In this episode, Ron Thurston sits down with GameStop’s Senior Manager of Learning & Development, who has spent 18 years with the company building high-performing teams and proving that unconventional career paths can spark real leadership growth.
Together, they unpack what it means to develop an authentic leadership style, how to build trust across teams, and why continuous learning is essential to leading with confidence and clarity in retail today.
