🔊 Episode Summary:
If you’ve ever heard a patient say, “I’ll wait to see what my insurance covers,” and felt your soul deflate a little—you’re not alone. But here’s the truth: insurance isn’t the reason most patients say no.
In this episode, I dig deep into the dental insurance myth that’s holding teams back and killing case acceptance. I'll build a data-driven case for why leading with insurance talk needs to stop.
I promise not to leave you hanging! I'll show you how to reframe the conversation with connection, value, and trust—because patients say yes to what they understand and believe in, not what their plan dictates.
Resources -
Quick Stats and Data Sources from the Episode:
87% of Americans have dental insurance (NADP)
Only 9% use their full annual benefit (Bento)
24–34% of Medicaid adults utilize covered dental services (CareQuest)
40–44% of Medicaid-covered children get a dental visit yearly (KFF)
Here's the post on Instagram that inspired this episode from Dr. Brady Smith
📅 Upcoming Events
Want to connect in person? Mark your calendar for these opportunities to grow with us:
· October 10,2025: Front Desk Goddess Retreat– Dallas, TX
· November 5-7, 2025: Mission Possible Case-AcceptanceSuper-Conference - San Antonio, TX
👉 Visit https://bradygroupllc.com/live-events/ for details and registration.
👥 Looking for coaching? If this episode sparked something and you’re ready to go deeper, we offer personalized coachingfor dental teams ready to build a culture of clarity, commitment, and trust. Let’s build something bold—together.
📩 Email amy@bradygroupllc.com or visit www.bradygroupllc.com to learn more!
