19. The Future of Insurance: AI's Impact on Sales and Service

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From Pain Point to On Point: Transforming Sales Challenges into Wins

SalesScreen

21 episodes

2 days ago

'From Pain Point to On Point: Transforming Sales Challenges into Wins with Gamification' is the podcast where we dive deep into the common challenges sales managers face and explore innovative gamification solutions to overcome them. Hosted by SalesScreen’s Go-to-Market Director Brittney, every two weeks, we'll bring you expert insights, real-world stories, and actionable tips to help you turn your sales pain points into on-point victories.

All content for From Pain Point to On Point: Transforming Sales Challenges into Wins is the property of SalesScreen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business,

Marketing

19. The Future of Insurance: AI's Impact on Sales and Service

From Pain Point to On Point: Transforming Sales Challenges into Wins

47 minutes

1 month ago

19. The Future of Insurance: AI's Impact on Sales and Service

In this engaging conversation, our host, Britt, and Ken Abel of Trailstone Insurance explore the transformative impact of AI on the insurance industry, discussing the challenges faced by sales teams, the importance of maintaining human connections, and the rapid evolution of technology. They emphasize the need for human oversight in AI applications, the potential for AI to enhance training and performance, and the necessity for industry leaders to adapt to change to remain competitive. The discussion highlights the balance between leveraging AI tools and preserving the essential human element in customer interactions.

Best Moments

(00:00) Introduction to AI in Insurance
(02:30) Performance Challenges in Sales Teams
(05:10) The Role of AI in Sales and Customer Engagement
(07:50) Maintaining Human Connection in an AI-Driven World
(10:25) The Evolution of Professionalism with AI
(13:26) The Future of AI in the Insurance Industry
(16:01) AI's Impact on Job Roles and Human Oversight
(18:48) Navigating Errors and Accuracy in AI Implementation
(21:25) The Doctor-Patient Analogy in Insurance Sales
(25:26) The Role of Education in Sales
(32:02) AI as a Tool for Sales Performance
(37:34) Embracing Change in the Insurance Industry
(45:07) Recommendations for AI Tools