15. How Structured Coaching Improves SaaS Team Performance and Engagement

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From Pain Point to On Point: Transforming Sales Challenges into Wins

SalesScreen

21 episodes

2 days ago

'From Pain Point to On Point: Transforming Sales Challenges into Wins with Gamification' is the podcast where we dive deep into the common challenges sales managers face and explore innovative gamification solutions to overcome them. Hosted by SalesScreen’s Go-to-Market Director Brittney, every two weeks, we'll bring you expert insights, real-world stories, and actionable tips to help you turn your sales pain points into on-point victories.

All content for From Pain Point to On Point: Transforming Sales Challenges into Wins is the property of SalesScreen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business,

Marketing

15. How Structured Coaching Improves SaaS Team Performance and Engagement

From Pain Point to On Point: Transforming Sales Challenges into Wins

30 minutes

1 month ago

15. How Structured Coaching Improves SaaS Team Performance and Engagement

In this conversation, OJ Christoffersen discusses the significance of structured coaching in enhancing employee engagement and personal development within teams. He emphasizes the difference between mere management and effective coaching, highlighting how coaching fosters autonomy and confidence among team members. OJ shares success stories from implementing structured coaching at SalesScreen, detailing how it has led to lower churn rates and improved customer success. The discussion also covers the importance of collaboration, feedback culture, and the practical implementation of coaching programs, encouraging leaders to embrace coaching as a valuable investment for their teams.

Best Moments:
(00:00) The Importance of Structured Coaching

(04:03) Empowering Teams Through Coaching

(09:53) Success Stories from Structured Coaching

(16:01) Implementing Effective Coaching Programs

(21:46) Building a Collaborative Coaching Culture

(27:59) Investing in Coaching for Long-Term Success

Guest Bio: OJ Christoffersen is the Head of Customer Success at Sales Screen, where he passionately advocates for structured coaching to enhance team performance and engagement. With a focus on personal growth and skill development, OJ has successfully fostered a culture of empowerment and collaboration within his team. His innovative approach to coaching has not only improved employee retention but also driven significant business outcomes in the B2B SaaS space. OJ's dedication to nurturing talent and unlocking potential makes him a leading voice in the field of customer success management.