What REALLY is the impact of leadership in growing an experimentation? And is "stable leadership" something which may actually be messing up your ability to grow your program?

This was something I wanted to enlist the thoughts from the "Taco King" himself, Lukas Vermeer. We went into some great thoughts and conversations around building trust, being perceived as a credible person to help you grow your experimentation program, and other important things related to leadership and experimentation.

We got into:

- How Lukas REALLY built anti-fragile experimentation at Booking.com (and how some parts MAY have been influenced by the ... Dutch Mafia?!)

- The impacts of working from home to building and scaling experimentation (spoiler: it DOES make shit harder)

- "Trust" and "Credibility" are two VERY important things in growing experimentation - how you actually GET those, well Lukas and Shiva have thoughts

Timestamps:

00:00 Episode Start

3:02 The Leadership at Booking.com (and how it WAS stable)

8:57 Which Impacts Experimentation More? Stability or Trust?

14:54 The Impact of Working From Home to Growing an Experimentation Program

24:39 Making Experimentation Anti-Fragile (Along With A Fun Lukas Story About It)

40:20 What CAN CRO Do When Leadership is Unstable

47:29 How to be Credible Without Being Annoying

51:03 “PREACH” : Manuel De Costa

Go follow Lukas on LinkedIn: https://www.linkedin.com/in/lukasvermeer/

And go follow Manuel on LinkedIn as well! https://www.linkedin.com/in/manueldacosta/

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