Andrei Gonzales, is a multi-disciplinary design mentor, human-centered design evangelist, and current Senior Manager for Service and Experience Design for Deloitte Digital Canberra.
He has 20 years of professional experience in the digital industry across design, consulting, and digital innovation.
He held roles as an Experience Architect, Manager, and Designer at Salesforce, Fjord, BCG Digital Ventures, and the billion dollar start-up: InVision App.
In this episode, we talk about building trust with clients as a consultant, using workshops for workshops to uncover client dynamics, pricing your work, and treating every bid as a high risk assumption.