In this episode, the host welcomes Susan, also known as 'The Laundry Lady,' who shares her inspiring journey from a corporate career in international marketing and business development to founding and scaling her own business, The Laundry Lady. She discusses the challenges and tipping points that led her to start her laundry service, balancing motherhood with entrepreneurship, and her experiences on Shark Tank Australia. Susan also delves into the technological advancements and systems implemented in scaling her business and future plans for further expansion and investment. Key insights include leveraging off-the-shelf solutions, the importance of flexibility, and the value of staying true to core business values.

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Connect with Susan

linkedin.com/in/susan-toft-b855ab41