Dickens said, it was the best of the times, it was the worst of the times. The words have never been truer. Best because there’s never been a better time to be an entrepreneur. Worst because the clutter is mind-numbing. Founder Thesis breaks through the noise to bring you stories of success & failure, grit & struggle, bouquets & brickbats from some of the most brilliant entrepreneurs in India.
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Dickens said, it was the best of the times, it was the worst of the times. The words have never been truer. Best because there’s never been a better time to be an entrepreneur. Worst because the clutter is mind-numbing. Founder Thesis breaks through the noise to bring you stories of success & failure, grit & struggle, bouquets & brickbats from some of the most brilliant entrepreneurs in India.
Building a World-Class IT Services Business | Kalyan (QualiZeal)
Founder Thesis
2 hours 1 minute
4 months ago
Building a World-Class IT Services Business | Kalyan (QualiZeal)
In this powerful episode of Founder Thesis, host Akshay Datt speaks with Kalyan Rao Konda, Co - founder of QualiZeal, a quality engineering firm transforming how global companies approach software testing and quality assurance.
With over two decades of experience in QA, Kalyan shares his journey - from the early days of reactive testing to today's proactive, "shift-left" quality engineering model. He unpacks what it takes to build a world-class IT services company, grounded in deep client-centricity, employee empowerment, and a willingness to sacrifice short-term wins for long-term trust.
We also explore how AI is revolutionizing software testing, including:
👉How QualiZeal's proprietary "Humanities AI" platform augments engineers (not replaces them)
👉Solving modern QA challenges like AI hallucinations
👉Improving productivity by 25–30% with AI co-pilots
Kalyan candidly breaks down the economics of IT services-from pricing, utilization, and accelerators to gross margins and client segmentation. He explains why value buyers win, how accelerators and COEs give firms a strategic edge, and how to stand out in a crowded, commoditized market.
For aspiring entrepreneurs, Kalyan offers hard-won insights on:
👉Founding a company at 45
👉Sales strategies that emphasize relationships ("People buy from people")
👉Navigating legal challenges while scaling
👉Finding your niche and staying the course
This is a must-watch for anyone building in quality engineering, IT services, AI-powered testing, or enterprise SaaS.
#QualityEngineering #SoftwareTesting #AIinQA #ShiftLeftTesting #QAPlatform #FounderThesis #ITServicesBusiness #EnterpriseSaaS #StartupJourney #SoftwareQuality #AIinSoftwareTesting #ClientCentricity #HumanitiesAI #BusinessOfQA #Entrepreneurship #Founderthesis
Disclaimer: The views expressed are those of the speaker, not necessarily the channel.
Founder Thesis
Dickens said, it was the best of the times, it was the worst of the times. The words have never been truer. Best because there’s never been a better time to be an entrepreneur. Worst because the clutter is mind-numbing. Founder Thesis breaks through the noise to bring you stories of success & failure, grit & struggle, bouquets & brickbats from some of the most brilliant entrepreneurs in India.
