The UK’s non-domestic building stock is responsible for 23% of operational carbon emissions, posing a significant challenge to net zero targets. Energy efficiency in commercial buildings is essential, with optimisation being a key step before broader retrofits. To support the industry, UKGBC has collaborated with leading experts to share their insights, to encourage and support optimisation actions across the industry.  The program has reviewed strategies such as data collection & analysis, understandings set points, stakeholder behaviour and engagement, technology solutions and many more. By examining and discussing learnings, this session will present real insights into sustainable building operations, reducing energy use, and driving positive impact. Chairperson Ranjeet Bhalerao, Co-Founder - MapMortar Speakers Alex Benstead, Senior Advisor - UKGBC Laurie McKelvie, Head of ICL Operations - IES Ltd. John Pirouet, Associate Director - Hoare Lea