Fresh Updates and Clever Design Moves at Tern

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Flight Path by Tern

Tern Software Inc

64 episodes

1 day ago

Welcome to Flight Path, your weekly insider’s guide to the latest in travel technology with Tern, the premier platform for travel advisors. Join us every Friday as Tern’s R&D leadership takes you on a journey through what’s new and exciting in Tern, unveiling the features and updates shipped each week. Hosted by Tern’s co-founder and CEO David Shull, Head of Product Molly Johnson, and Head of Design Brad Turner, Flight Path offers a unique peek behind the curtain of building the best platform for travel advisors. From in-depth discussions about new releases to behind-the-scenes insights into the design and development process, you’ll gain a comprehensive understanding of the innovation and hard work that drive Tern’s success. Whether you’re a travel advisor looking to stay ahead of the curve or a tech enthusiast curious about the latest advancements in travel technology, Flight Path is your go-to source for all things Tern. Tune in every Friday and let us navigate you through the future of travel. Hosts: David Shull: Co-founder and CEO of Tern Molly Johnson: Head of Product at Tern Brad Turner: Head of Design at Tern

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Fresh Updates and Clever Design Moves at Tern

Flight Path by Tern

28 minutes 35 seconds

4 weeks ago

Fresh Updates and Clever Design Moves at Tern

Episode Overview: In this episode, the Tern team takes listeners behind the scenes with guest host Brad Turner, filling in for CEO David, joined by Head of Product Molly Johnson and Product Designer Ursula. From Cancun conferences to dashboard polish, the trio covers new product updates, design wins, and the hilariously named “chips and subs” projects. Expect insights on UI improvements, mobile responsiveness, and the latest in Tern’s ongoing quest to streamline workflows for travel advisors.

Episode Topics: (00:01)

Welcome and Introductions

Brad steps in as guest host while David is away and introduces designer Ursula for her podcast debut.

(01:20) What Are “Chips”?

Ursula explains how interactive UI chips make navigation smoother across Tern’s dashboard and global search.

(03:06) “Subs” and the Host Agency Hierarchy

Molly dives into the new sub-agency model, nicknamed the “sub sandwich,” and how it will better reflect real-world agency structures.

(05:06) Industry Events and Advisor Insights

Brad reports from Cancun’s Classic Vacations Save the Date Live, sharing advisor feedback from destination wedding specialists.

(06:39) Folders for Workflows Launch

Molly and Ursula celebrate the final piece of Tern’s folder rollout, bringing organization across every type of library item.

(08:52) Document Organization Overhaul

The team ships an improved document system that reduces clicks and merges activity and trip-level documents for easier access.

(11:35) Quality of Life Updates

Ursula shares UI polish and mobile responsiveness improvements, including redesigned settings layouts and refined dashboard icons.

(17:27) Payments Improvements

Molly simplifies how $0 items display in the new payments model, removing unnecessary “unpaid” statuses for cleaner management.

(20:23) Looking Ahead

Brad previews a PDF itinerary style refresh, Molly teases a secret advisor conference, and Ursula outlines the next wave of sub-agency design work.

Show Highlights:

Folders for workflows officially complete Tern’s organization suite
Improved document handling eliminates redundant uploads and extra clicks
Dashboard icons and settings layouts receive thoughtful design updates
Payments tab cleaned up for easier viewing of $0 items
Preview of refreshed PDF itineraries and upcoming AI trip building tools