Independents Day with Scott Brown

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Fixed Ops Mastermind

Dave Foy

100 episodes

3 months ago

“Leaving the industry better than I found it”-Dave Foy Each week, Dave sits with a panel of guests to discuss the topic of the week. From Coaching for Success to Sales vs. Service, Dave talks to the industry and professional leaders that can bring their insight and knowledge to the viewers. Our W.E. A.R.E Feature airs on the third Thursday of the month and spotlights Women in Fixed Ops and how they are changing the industry and leading the charge to a better customer experience. https://linktr.ee/FixedOpsMastermind

All content for Fixed Ops Mastermind is the property of Dave Foy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business,

Careers

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Independents Day with Scott Brown

Fixed Ops Mastermind

40 minutes

7 months ago

Independents Day with Scott Brown

This week on Fixed Ops Mastermind we are joined by Scott Brown, technician & owner of Connie & Dick’s Auto Service Center, as well as manager of Diagnostic Network! Tune in as he dives into making the most of the collaborative relationship between dealers and independent shops!

Where to find Scott Brown:

https://www.connieanddicks.com/

https://diag.net/about

https://www.linkedin.com/in/scott-brown-diag?trk=public_post_feed-actor-name

This episode is brought to you by:

Parts Edge:

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#dealerships #smallbusiness #familyowned #autoshops

(00:00) - Intro
(01:23) - Bridging the Gap - Customer Service and Collaboration
(14:20) - Staying Competitive - Technology and Expertise
(28:05) - Building a Strong Team - Recruitment and Development