Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses questions about their life, their struggles and successes, and most importantly- how and why did they end up with a headset on.
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses questions about their life, their struggles and successes, and most importantly- how and why did they end up with a headset on.
Data-First Outbound, Building Performance and Trust | Guest: Joe Laskowski
First Contact: Stories of the Call Center
53 minutes
1 week ago
Data-First Outbound, Building Performance and Trust | Guest: Joe Laskowski
Data first outbound that performs and protects.
Joe Laskowski joins Christian to show how to build compliant outreach that still hits the number. They cover buyer and seller alignment, vendor proof of consent, DNC and STOP handling, AI in outreach, and launching tech quickly without creating risk.
Guest: Joe Laskowski, CEO and Managing Partner, Saguaro Global ConsultingHost: Christian Montes
Subscribe for monthly episodes on contact center growth and compliance.
First Contact: Stories of the Call Center
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses questions about their life, their struggles and successes, and most importantly- how and why did they end up with a headset on.
