93. Next generation debt collection

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Fintechpodden

102 episodes

2 days ago

A podcast about innovation and technology within the fintech industry. In every new episode we discuss a new topic or interview leading fintech experts.

Technology

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A podcast about innovation and technology within the fintech industry. In every new episode we discuss a new topic or interview leading fintech experts.

Technology

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93. Next generation debt collection

Fintechpodden

32 minutes 52 seconds

3 years ago

93. Next generation debt collection

In this episode of Fintechpodden we have the pleasure of having Crister Svantesson, Head of Collection from Tietoevry and Camilla Hennemann, CIO at Alektum Group joining us. In the episode we discuss next generation debt collection system and how to combine the human factor with the power of AI. We also talk about why debt collection has an important role in society. What pre-requisition that is needed to be able to create solutions that get empowered by AI/ML and finally how you balance the mix between AI and human-guided customer journeys.