How do you balance cost optimization, business value, and innovation in the age of AI?
In this episode of FinOps in Action, I sat down with Emily Cornock, Executive Manager of Core Data Platforms and Cloud FinOps at Suncorp Group, to explore how her team is embedding FinOps principles into everything they build — from data platforms to AI systems.
Emily shares her journey from early cloud adoption to becoming a FinOps leader, including how she shifted conversations from “why is it costing so much?” to “what value are we getting from this?”
We also discuss how Suncorp builds FinOps into its AI and data DNA, the realities of managing large-scale data platforms, and how empathy and education transform FinOps from “the bad guys” into trusted partners.
Here’s what we talked about:
If you’re working on FinOps in complex data or AI environments, this episode offers a masterclass in how to align cost, performance, and business impact.
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