Rising Rates, Falling Volumes: The New Reality of Mortgage Satisfaction

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Financial Services Intelligence Update

J.D. Power

19 episodes

5 days ago

Financial Services Update is a quick, focused listen that delivers the latest insights across banking, payments, wealth and lending. Join industry experts like Jennifer White, John Cabell and many others as they break down customer experience data and share practical takeaways for businesses.

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Rising Rates, Falling Volumes: The New Reality of Mortgage Satisfaction | Ep 8

Financial Services Intelligence Update

9 minutes 21 seconds

6 months ago

Rising Rates, Falling Volumes: The New Reality of Mortgage Satisfaction | Ep 8

As elevated interest rates reduce transaction volumes, the mortgage market is undergoing rapid changes.

In this month’s update, Bruce Gehrke, Senior Director of Lending Intelligence, and Miles Tullo, Managing Director, discuss the latest insights from the Mortgage Origination Satisfaction Study and Mortgage Servicer Satisfaction Study.

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