Revolvers vs. Transactors: Understanding the Credit Card Satisfaction Gap

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Financial Services Intelligence Update

J.D. Power

19 episodes

5 days ago

Financial Services Update is a quick, focused listen that delivers the latest insights across banking, payments, wealth and lending. Join industry experts like Jennifer White, John Cabell and many others as they break down customer experience data and share practical takeaways for businesses.

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Revolvers vs. Transactors: Understanding the Credit Card Satisfaction Gap | Ep 7

Financial Services Intelligence Update

9 minutes 31 seconds

6 months ago

Revolvers vs. Transactors: Understanding the Credit Card Satisfaction Gap | Ep 7

Want to know the key trends shaping the credit card industry?

We’ve got exclusive insights from over 39,000 cardholders in the J.D. Power 2024 U.S. Credit Card Satisfaction Study. In this video, we explore the growing satisfaction gap between credit card revolvers and transactors with expert insights from Miles Tullo and John Cabel.

Read the latest press release: https://www.jdpower.com/business/press-releases/2024-us-credit-card-satisfaction-studySign up to receive insights in your inbox: https://hub.jdpower.com/fs-insights-list-opt-in