Over half of U.S. consumers are now using person-to-person (P2P) transfers. With an additional 10% rise in usage since Q3 2023, the landscape is evolving rapidly.

Listen in as Miles Tullo sits down with Sean Gelles, senior director of payment intelligence at J.D. Power, to uncover what drives customer loyalty and authority in the P2P space and discuss surprising brand performance insights on Venmo, PayPal, Cash App and Zelle.