Financial Forward: The Future of Consumer Finance & Banking
McCarthy Hatch
36 episodes
3 weeks ago
Send us a text Episode Summary Amy — a retired Texas teacher living on a fixed income — whose protected retirement funds were swept from her bank account to satisfy an old, likely time-barred credit-card judgment. By filing a detailed complaint with the CFPB and notifying both the collector and the bank that the funds were protected under Texas law, Amy triggered a reversal and got her money back. The episode explores why precision in language matters, what ‘protected funds’ and ‘time-barred ...
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Send us a text Episode Summary Amy — a retired Texas teacher living on a fixed income — whose protected retirement funds were swept from her bank account to satisfy an old, likely time-barred credit-card judgment. By filing a detailed complaint with the CFPB and notifying both the collector and the bank that the funds were protected under Texas law, Amy triggered a reversal and got her money back. The episode explores why precision in language matters, what ‘protected funds’ and ‘time-barred ...
Financial Forward: The Future of Consumer Finance & Banking
29 minutes
11 months ago
Behind the Vault - Rebroadcast
Send us a text Show Notes: Financial Forward – Rebroadcast of Behind the Vault Episode Title: The Future of Banking: Listening to Customers, Leveraging Data, and Ensuring Stability Episode Description: In this special rebroadcast of Behind the Vault, Jim McCarthy dives into a powerful conversation about the state of the financial industry and where it’s headed. The discussion explores: How large banks have lost their ability to truly listen to customers.The critical role real-time data play...
Financial Forward: The Future of Consumer Finance & Banking
Send us a text Episode Summary Amy — a retired Texas teacher living on a fixed income — whose protected retirement funds were swept from her bank account to satisfy an old, likely time-barred credit-card judgment. By filing a detailed complaint with the CFPB and notifying both the collector and the bank that the funds were protected under Texas law, Amy triggered a reversal and got her money back. The episode explores why precision in language matters, what ‘protected funds’ and ‘time-barred ...
