Every cleaning business owner hits this breaking point — when you’re juggling every email, call, quote, and cleaning, wondering how much longer you can keep your sh*t together. In this episode, Stephanie breaks down how she transitioned from doing everything herself at Serene Clean to building a reliable, well-trained admin team that keeps operations running smoothly (even when things go wrong).   📌 What You’ll Learn: — Why your first office hire shouldn’t be full-time — How to transition a cleaner into an admin role (without overwhelming them) — How to decide what to delegate first — The most common mistakes business owners make when hiring admin help — How Serene Clean structures its daily operations and priorities — Tips for building a “buffer” between you and the field — How to create trust, accountability, and systems that actually work   🧰 Resources Mentioned: — Trainual (Train Now) — SOP documentation & onboarding: https://trainual.com/newhome — ZenMaid Scheduling Software: https://get.zenmaid.com — ZenMaid Mastermind Facebook Group (Free): https://www.facebook.com/groups/zenmaidmastermind — Book: Buy Back Your Time by Dan Martell — Book: The Ultimate Sales Machine by Chet Holmes   👉 Try ZenMaid free for 14 days: https://get.zenmaid.com 📞 Book a Consulting Call with Stephanie: https://serene-clean.com/consulting-services/   🎙️ Listen to the Podcast: 🎧 Spotify: (link) 🎧 Apple Podcasts: (link) 📖 Read the full transcript: https://www.zenmaid.com/magazine/how-to-delegate-without-losing-control-of-your-cleaning-business/