Hello and welcome to Fellow Commerce! FellowCommerce is where we delve in to trends and strategies shaping modern commerce. we do it in a shorter format inviting top experts and managers to share the knowledge. Episode 3 is here! This time, I’m joined by Mikael Brakker, Ecommerce Director at L’Oréal Luxe Europe, for a thought-provoking discussion on AI in retail. We kick off by debating whether robots could truly take over retail stores—especially when AI recommendations still struggle to match the expertise of well-trained store assistants. We also dive into the moral side of human-AI interaction: Should we be more mindful and respectful in our conversations with AI like ChatGPT? Finally, we explore the rise of AI agents and why they could be the next big revolution—perhaps even as transformative as the internet itself for commerce. Tune in and join the conversation! Would you like me to adjust anything further? Please press Like and share the video. Subscribe, as I am planning to have many exciting guests on the podcast this year.