Do you remember the first time you had to lead and manage people? Organising and communicating with people who you're responsible for can be daunting at first; learning the difference between telling and asking, delegating and influencing and having tough conversations is just part of managing others well. Margie Hartley speaks with Chief Human Resources Officer of SEEK, Kathleen McCudden about stepping up to people management in order to lead effectively, the qualities that define a great manager and how to continue to grow and develop as a leader.