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Fast Leader Show | Customer Experience Leadership
Jim Rembach, President Call Center Coach
275 episodes
9 months ago

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

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All content for Fast Leader Show | Customer Experience Leadership is the property of Jim Rembach, President Call Center Coach and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

Show more...
Careers
Business
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450 Adam Bryant - Leading Through Contradictions
Fast Leader Show | Customer Experience Leadership
53 minutes
1 year ago
450 Adam Bryant - Leading Through Contradictions

Dive deep into the complexities of leadership with Adam Bryant on the Fast Leader Show! Discover the art of extracting every lesson from life\'s experiences, akin to wringing out a wet towel. Bryant unpacks the delicate balance leaders must strike between contradictory traits, shrewdly adapting to the uncertainty of our times. Learn why post-2020 leadership demands a keen ability to simplify complexity and ask pivotal questions in a world rife with volatility.

Reflect with Bryant on the necessity of pausing for introspection despite the relentless pace of modern leadership. Explore the insightful \"due to say\" ratio, a testament to a leader\'s trustworthiness, and navigate the nuances of managing upwards with brutal honesty. Gain perspective on personal growth as Bryant shares his journey from The New York Times reporter to a leadership maven, emphasizing the significance of authentic networking and understanding your unique leadership path.

Adam\'s candid discussion reveals the heightened demands on leaders today, urging aspiring managers to embrace the thrill of steering through rapid changes. As he reflects on his personal choices and the nature of ambitious leadership, Bryant challenges us to ponder the fundamental question: \"Why do you really want to lead?\"

Embark on this thought-provoking episode with Jim Rembach and Adam Bryant – it\'s an invaluable session for anyone looking to lead with insight, self-awareness, and authenticity.

Fast Leader Show | Customer Experience Leadership

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.