Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.
Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.
In this episode of the Fast Leader Show, Dr. Laura McGuire shares her insights on a range of topics, from emotional intelligence and inclusion to stress management and leadership development. She emphasizes the importance of consent, trauma-informed care, and human connection in fostering a positive work environment. Dr. McGuire also discusses the need for accountability and responsibility in addressing others\' needs, as well as the challenges of bridging the generational divide in leadership.
One key takeaway is the significance of personalized communication in effective dialogue. Dr. McGuire highlights the importance of contextualizing and differentiating in order to achieve goals and foster understanding. She also shares her personal and academic goals, including pursuing a master\'s degree in Divinity and a doctorate in educational leadership for change.
Another key theme is the power of compassion and overcoming self-doubt in effective leadership. Dr. McGuire encourages leaders to embrace change and break free from cognitive dissonance, unlocking the potential of AI and other transformative technologies. She also emphasizes the value of building trust and connection in the workplace through effective communication and understanding emotional cues.
Overall, this episode offers valuable insights and practical tools for leaders looking to enhance their emotional intelligence, embrace change, and cultivate interconnectedness. Tune in to the Fast Leader Show to hear Dr. Laura McGuire\'s wisdom and learn how to unleash your leadership potential.
