Home
Categories
EXPLORE
True Crime
Comedy
Business
Society & Culture
Sports
Technology
History
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/58/8d/7c/588d7c8f-01d4-4243-4de2-3d26ba5a1285/mza_16523351602688121703.jpeg/600x600bb.jpg
Fast Leader Show | Customer Experience Leadership
Jim Rembach, President Call Center Coach
275 episodes
9 months ago

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

Show more...
Careers
Business
RSS
All content for Fast Leader Show | Customer Experience Leadership is the property of Jim Rembach, President Call Center Coach and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.

Show more...
Careers
Business
https://files.hubhopper.com/podcast/442502/episode/32576354/440-dan-hill-the-emotions-that-attract-and-retain-top-talent.jpeg
440 Dan Hill - The Emotions that Attract and Retain Top Talent
Fast Leader Show | Customer Experience Leadership
1 hour 7 minutes
2 years ago
440 Dan Hill - The Emotions that Attract and Retain Top Talent

The importance of emotions in attracting and retaining top talent in the workplace cannot be overstated. According to research, employees are more likely to stay with a company that encourages and values positive emotions, such as gratitude, appreciation, and hope, and is more likely to attract them to the organization. Employee satisfaction can be improved as a result of these emotions, which can result in a positive work culture.

The opposite effect can be achieved, however, when negative emotions are present, such as fear, anger, and anxiety. In the presence of toxic work environments characterized by negative emotions, high turnover rates and difficulty recruiting and retaining employees can occur.

As an organization, it is crucial to establish a positive work environment that fosters positive emotions and maintains a healthy work-life balance in order to attract and retain top talent, which leads to an increase in productivity and profitability.

In our latest episode, Dan Hill discusses the role of emotions in attracting and retaining top talent. Explore how cultivating positive emotions such as appreciation and gratitude can enhance employee satisfaction and create a positive work culture. Additionally, we examine the negative effects of emotions such as fear and anger on employee retention, as well as how to achieve a healthy work-life balance. Discover how to attract and retain top talent using emotions in our episode with Dan Hill.

Fast Leader Show | Customer Experience Leadership

Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.