Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.
Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.
Persuasion and influence are essential skills for leaders to succeed in their professional lives. There is no doubt that every organization will face challenges, but with every challenge comes the opportunity to influence outcomes. When you need to win business, win support for a proposal, or persuade clients to sign a contract, it\'s your persuasive skills that will help you achieve your goals.
But how can you master such a skill? What is at the heart of it? What does it take to acquire and build influence and persuasion to the point where you are able to effectively use it to take your organization to the next level and shift from being a decent leader to being an exceptional one?
In this episode, Stephen McGarvey shares with us how you can ignite a shift to achieve greater results. He shares his experience and knowledge with regard to influence and persuasion and how you can effectively apply it to become an even better leader today.