The business case for supporting mental health

Supporting mental health in the workplace isn’t about grand gestures — it’s about consistent, practical actions that align with how people actually live and work. When businesses invest in genuine care through thoughtful policies, strong leadership, and meaningful relationships, both employees and the organisation thrive.

TBA Member, Registered clinical counsellor and marriage and family therapist Andrew Neufeld shares practical insights from his work at the intersection of mental health, business, and community care. As the director of a mental health clinic and advisor to organisations, Andrew outlines what it takes for workplaces to move beyond token gestures and embed genuine support for employee wellbeing.

He discusses the ROI of mental health investment, the importance of leadership modelling, and how to align policies — such as sick leave, benefits, and disability cover — with a culture of care. With a systems-thinking approach, Andrew highlights how strong relationships and consistent action can reduce stigma, improve retention, and build healthier, more resilient teams.