🔥 Policies: The Enemy of Customer Loyalty? 🔥

Every business has rules. But let’s be real—too often, these policies are just about CONTROL. 🛑

And when a customer hits a wall because of some rigid, nonsensical rule? Boom. Loyalty goes out the window. 🚫💔

“Dumb Rules” aren’t just annoying—they’re loyalty killers. 😤

In this week’s episode, Roy and Ian dive deep into how Roy and his team turned policies from customer blockers into engagement enablers. 🚀

👉 Roy will share the tactics that helped build loyalty AND drive revenue growth. 💰

This one’s a must-listen for anyone feeling trapped by their own policy system. 🎧

Spoiler alert: Your eyes will be WIDE OPEN by the end. 👀

🎙️ Tune in now and start breaking the rules that are breaking your business! 💥