Microsoft is announcing new autonomous agents that can be used to automate business processes. These agents are powered by AI and are designed to work on behalf of individuals, teams, or functions. Copilot Studio, a tool that allows users to create and manage agents, is being made publicly available next month.
The blog also highlights ten new autonomous agents being released for Dynamics 365, designed to help sales, service, finance, and supply chain teams. Microsoft is using these agents internally across their own organization, resulting in increased revenue, faster case resolution, and improved conversion rates.