/I DON'T HAVE THE RIGHT TOOLS//

While tools and technology help, BUT competence depends more on skill in utilizing resources you have rather than making excuses of what you lack. " I had a CEO client who complained about their accounting department constantly. AR isn't collecting what they should be and we have so much money out there and not in here! Now in this situation a new software was suggested which would streamline the process but would cost $$$. I said this would be a nice tool but let's get down to the "actual" problem which turns out was a training deficiency between the sales team and the ops floor processing credit cards incorrectly which added unnecessary work for accounting leading to unprocessed collections for the business. (LET'S First concentrate on training your team instead of making unnecessary purchases) Making excuses is only going to keep you from growing because it keeps you from trying. Tools are great but don't forget about the greatest tool you've been given. (point to head).