A series of podcasts where I interview professional service leaders, innovators and client service stars on the importance of people delivering excellence services to drive business performance.
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A series of podcasts where I interview professional service leaders, innovators and client service stars on the importance of people delivering excellence services to drive business performance.
Series 1Episode 8 with Martin Gibbs, Managing Partner at Dafferns
Exploring Excellence in Professional Services
38 minutes
5 years ago
Series 1Episode 8 with Martin Gibbs, Managing Partner at Dafferns
In this episode I interview Martin Gibbs, Managing Partner at Dafferns Chartered Accountants and Business Advisors.
We discuss making the complex simple, building relationships, service excellence in action, investing in their team to develop their potential, maximise their performance and deliver excellent service. We also discuss the digital revolution and we slightly geeked out on spreadsheets for a moment!
Martin's nominated charity is Coventry Cyrenians - a charity to support homelessness.
http://www.coventrycyrenians.co.uk
and The Alzheimers Society
https://www.alzheimers.org.uk
To find out more about Dafferns, please go to https://dafferns.com
To find out more about First Impressions, here is our website http://www.firstimpressions.uk.com
To connect with me (Lyn) https://www.linkedin.com/in/lynbromley/
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Exploring Excellence in Professional Services
A series of podcasts where I interview professional service leaders, innovators and client service stars on the importance of people delivering excellence services to drive business performance.
