#Eps. 01 - Barend Emmerzaal - on CX Implementation models, ROI, future, and human touch

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Experience Sitecore

Ahmed Elyamany

3 episodes

1 day ago

The EXPERIENCE SITECORE conversations, is a podcast for executives and practitioners interested in customer experience. We talk about CX strategies, human centered communication challenges, to digital experience implementations and best practices. In this demanding – unexpected – fast age of information, technology can offer realistic solutions achieving the balance between profitability while still answers to customer needs, building loyalty and genuine fan base.

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All content for Experience Sitecore is the property of Ahmed Elyamany and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Marketing

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#Eps. 01 - Barend Emmerzaal - on CX Implementation models, ROI, future, and human touch

Experience Sitecore

29 minutes 28 seconds

3 years ago

#Eps. 01 - Barend Emmerzaal - on CX Implementation models, ROI, future, and human touch

In this episode we talk with Barend about CX practical implementation tips and business delivery models. Barend publishes through his own blog and has interesting articles proposing methods such as Minimum-Lovable-Experiences, ROI, and CX four pillar implementation corners. Listen to this episode for more details and make sure you subscribe for upcoming publications.

Here is a link to Barend blog site: https://barendemmerzaal.com/