Ep13. Customers Know You Suck with Debbie Levitt

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Experience Designed

28 episodes

1 week ago

Thought provoking conversations on design, research, strategy, emerging tech, psychology, and many other critical factors to human experiences in tech and beyond.

Design

Arts

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Thought provoking conversations on design, research, strategy, emerging tech, psychology, and many other critical factors to human experiences in tech and beyond.

Design

Arts

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Ep13. Customers Know You Suck with Debbie Levitt

Experience Designed

1 hour 27 minutes 55 seconds

1 year ago

Ep13. Customers Know You Suck with Debbie Levitt

Debbie Levitt, MBA, a CX leader focused on strategy, research and Human-Centered Design/User-Centered Design. She’s the author of a recently published Customer Know You Suck book which covers actionable CX strategies to understand, attract, and retain customers.

In this session, we discuss her book, the tech industry dysfunctions, how UX professionals are being gaslighted and ideas to correct the course for designers and tech teams alike.