
This podcast is about how banks and lenders can use Early Warning Systems (EWS) to help financially fragile customers. EWS enable lenders to identify fragile customers significantly early and this opens opportunities for better outcomes for both the customer and the lender. Early resolution makes it more likely that the customer retains the collateral and a higher proportion of the bank’s customers remain as performing.
Lenders that used EWS to offer data driven, individualised solutions to customers achieved both better profitability and higher customer satisfaction.
Discover more here https://experianacademy.com/blog/2020/11/26/predictive-analytics-to-safeguard-financially-fragile-customers/