Imagine this nightmare: You trust a hospital with your infant son's life, only for them to commit an unthinkable blunder. This is the reality for one parent who turned to the Avonetics community in desperation. Their son's critical, life-sustaining epilepsy medication—a single course of ACTH valued at a staggering $100,000—was carelessly discarded by hospital staff. THROWN AWAY. The catastrophic mistake didn't just vanish $100,000; it threw the infant's entire treatment plan into chaos, forcing a prolonged and agonizing hospital stay while the family scrambled for a solution. The parent, pushed to the brink of exhaustion and despair, reached out for a lifeline. The Avonetics community responded with a firestorm of strategic advice, cutting through the noise to forge a clear path forward. The consensus was overwhelming: This is not a 'whoops' moment. This is a massive failure of care. Users advised immediate contact with the hospital's Patient Relations, the Ombudsman, and Risk Management to formally document the incident and demand action. The message was unanimous: the hospital is 100% responsible for replacing the medication and covering every single cent of the associated costs, including the extended stay. But the most critical warning echoed throughout the discussion: under no circumstances should the parent speak to the hospital's legal team without securing their own independent lawyer first. This isn't just about a mistake; it's about holding a powerful institution accountable and protecting a vulnerable child's health. The fight is just beginning. For advertising opportunities, visit Avonetics.com.