Executive Profile with Jim Fitzpatrick, Powered by CBT News
CBT News
12 episodes
2 weeks ago
Geoffrey Pohanka shares the remarkable story of Pohanka Automotive Group, founded by his grandfather in 1919 and now spanning 22 dealerships across three states. He reveals how the company's focus on service excellence helped them survive the Great Depression and World War II when many dealerships failed. • Third-generation dealer whose grandfather was a jockey before starting the business in 1919 • Promotes from within - including a former switchboard operator who will become NADA chair • B...
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Geoffrey Pohanka shares the remarkable story of Pohanka Automotive Group, founded by his grandfather in 1919 and now spanning 22 dealerships across three states. He reveals how the company's focus on service excellence helped them survive the Great Depression and World War II when many dealerships failed. • Third-generation dealer whose grandfather was a jockey before starting the business in 1919 • Promotes from within - including a former switchboard operator who will become NADA chair • B...
The Dealer Partner Model That Keeps Joe Serra Sleeping Soundly
Executive Profile with Jim Fitzpatrick, Powered by CBT News
45 minutes
4 months ago
The Dealer Partner Model That Keeps Joe Serra Sleeping Soundly
What happens when you build an automotive empire by actually giving up control? The remarkable 50-year journey of Serra Automotive provides a masterclass in trust-based leadership that challenges conventional wisdom about running dealerships. Chairman Joe Serra and President/CEO Matt Serra have cultivated something extraordinary: the 12th ranked automotive group nationally (6th among privately-held groups) spanning 54 dealerships across 7 states. Their secret? A decentralized model that give...
Executive Profile with Jim Fitzpatrick, Powered by CBT News
Geoffrey Pohanka shares the remarkable story of Pohanka Automotive Group, founded by his grandfather in 1919 and now spanning 22 dealerships across three states. He reveals how the company's focus on service excellence helped them survive the Great Depression and World War II when many dealerships failed. • Third-generation dealer whose grandfather was a jockey before starting the business in 1919 • Promotes from within - including a former switchboard operator who will become NADA chair • B...