Welcome to ExecSum, the podcast for busy government executives and managers who want to stay informed about the latest trends and developments in their field. I'm your host, Nikodemus Corvus.
Each episode of ExecSum provides an executive summary of a complicated, technical topic related to government and organizational management. We break down complex concepts and ideas into easily digestible nuggets of information, so you can quickly understand and apply them to your work.
Our show is aimed at government executives at the state and local level, but organizations of any size will find the content useful. Whether you're looking for tips on leadership, policy-making, or emerging technologies, we've got you covered.
So if you're a busy executive or manager who wants to stay ahead of the curve, tune in to ExecSum and join the conversation today.
Hosted on Acast. See acast.com/privacy for more information.
Welcome to ExecSum, the podcast for busy government executives and managers who want to stay informed about the latest trends and developments in their field. I'm your host, Nikodemus Corvus.
Each episode of ExecSum provides an executive summary of a complicated, technical topic related to government and organizational management. We break down complex concepts and ideas into easily digestible nuggets of information, so you can quickly understand and apply them to your work.
Our show is aimed at government executives at the state and local level, but organizations of any size will find the content useful. Whether you're looking for tips on leadership, policy-making, or emerging technologies, we've got you covered.
So if you're a busy executive or manager who wants to stay ahead of the curve, tune in to ExecSum and join the conversation today.
Hosted on Acast. See acast.com/privacy for more information.
In this episode, Nikodemus Corvus talks about how government agencies can use social media to improve customer service and citizen engagement.
Social media has become an essential tool for customer service and citizen engagement in government agencies. Social media platforms provide an excellent opportunity for government agencies to engage with citizens, provide better services, and receive and respond to citizen inquiries in real-time, improving their overall customer service. Additionally, social media can be used to engage citizens in the policymaking process, soliciting feedback and ideas from the public.
Nikodemus also provides best practices for using social media in government agencies. These include developing a social media strategy that defines goals and objectives, identifies the target audience, determines key messages, creates a content calendar, and identifies metrics for measuring success. Using social media correctly can be a powerful tool for citizen engagement in government agencies.
Hosted on Acast. See acast.com/privacy for more information.