MBJ Process Walk

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Exchanging Ideas with Thad Cox

Thad Cox

80 episodes

6 days ago

A good conversation is just two people exchanging ideas. This podcast is about exactly that. I chat with people I admire to find out how they think and what's on their minds, and I hope that these insightful and diverse chats will give creative people the tools and confidence to challenge conventional thinking to go after what they want.

Education

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Education

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MBJ Process Walk

Exchanging Ideas with Thad Cox

26 minutes 37 seconds

7 months ago

MBJ Process Walk

(00:00) Chapter 1 - Introduction

(02:03-03:12) Chapter 2 - How to use this material

(03:13-07:03) Chapter 3 - Observing in McDonald's

(07:04-08:28) Chapter 4 - Ordering in McDonald's

(08:29-12:28) Chapter 5 - The Speedee System

(12:29-14:15) Chapter 6 - Observing in Starbucks

(14:16-15:50) Chapter 7 - Ordering in Starbucks

(15:51-21:06) Chapter 8 - The LATTE System

(21:07-23:05) Chapter 9 - Improving Our Process

(23:06-25:16) Chapter 10 - Reflective Questions

(25:17-26:38) Chapter 11 - Conclusion & Next Steps