What if the most potent tool for healing isn't a drug or a procedure, but the very words we choose? Today, we unlock the profound and underestimated power of language in patient care. Dr. Grant Stucki is joined once again by Dr. Jake Stucki, an OMS practicing in the Denver area. We look at how to optimize patient disclosure during the pre-operative stage, ensuring both the language and the level of information are appropriate and clear. We emphasize the benefits of shifting from simple "yes o...
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What if the most potent tool for healing isn't a drug or a procedure, but the very words we choose? Today, we unlock the profound and underestimated power of language in patient care. Dr. Grant Stucki is joined once again by Dr. Jake Stucki, an OMS practicing in the Denver area. We look at how to optimize patient disclosure during the pre-operative stage, ensuring both the language and the level of information are appropriate and clear. We emphasize the benefits of shifting from simple "yes o...
People Skills Aren’t Soft, They’re the Hardest, Yet Most Profitable Skills to Develop (with Executive Coach Kathie Lumbard)
Everyday Oral Surgery
44 minutes
3 months ago
People Skills Aren’t Soft, They’re the Hardest, Yet Most Profitable Skills to Develop (with Executive Coach Kathie Lumbard)
People skills are often written off in patient care as less important or easier to master when they’re actually the most difficult skills to master and when done correctly, are the most profitable! Today, we are joined by coach and talent advisor Kathie Lumbard to discuss people skills in patient care. In this conversation, you’ll hear about Kathie’s career, why soft skills aren’t actually soft, how today’s methods of communication have led to mistrust, and more! We delve into some ways a tea...
Everyday Oral Surgery
What if the most potent tool for healing isn't a drug or a procedure, but the very words we choose? Today, we unlock the profound and underestimated power of language in patient care. Dr. Grant Stucki is joined once again by Dr. Jake Stucki, an OMS practicing in the Denver area. We look at how to optimize patient disclosure during the pre-operative stage, ensuring both the language and the level of information are appropriate and clear. We emphasize the benefits of shifting from simple "yes o...
