In this episode of the Ever-So-Lean podcast, we welcome Nigel Richardson, an accomplished adaptability coach, to explore the vital theme of adaptability in leadership and organisational change. Drawing on Nigel’s extensive experience across various industries, we delve into his journey towards recognising the importance of adaptability and how it shapes effective leadership. The discussion begins with an exploration of the psychological aspects of change management, highlighting the crucial role of emotional intelligence. Nigel sheds light on innovative facilitation techniques, such as Lego Serious Play, which enhance engagement and creativity during the change process. He also shares a pivotal ‘oh shit’ moment from his own career—a transformative experience that reshaped his approach to leadership and managing change. Nigel offers a nuanced definition of adaptability, underscoring its growing relevance in today’s complex and ever-changing environment. He elaborates on the critical distinction between adaptation (conscious responses to change) and adaption (long-term survival in the market), providing clarity on their roles in personal and organisational resilience. The conversation also addresses the common barriers to change, such as resistance stemming from discomfort, misunderstanding, or personal insecurity. Nigel emphasises the significance of organisational adaptability and introduces the AQ AI framework, which identifies the essential components of adaptability: ability, character, and environment. Together, we examine the importance of fostering a supportive work environment and discuss how hope and personal belief empower individuals to navigate change effectively. exploring the intricacies of human performance, emphasising the need to understand individual motivations and the role of managers in cultivating adaptability within their teams. The episode also touches on the broader implications of adaptability, including sustainable business strategies and the importance of aligning purpose with organisational goals. Personal growth, mindfulness, and resilience emerge as recurring themes, offering valuable insights for leaders and organisations seeking to thrive in an unpredictable world. Join us for an inspiring conversation that delves deep into the intersection of adaptability, leadership, and organisational success.