Understanding organisational culture and how people work is integral to the success of our work.
In this podcast we discuss ethnography and anthropology and it’s relationship to the human-centered design. We discuss research techniques to better understand the problems we are trying to solve.
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Understanding organisational culture and how people work is integral to the success of our work.
In this podcast we discuss ethnography and anthropology and it’s relationship to the human-centered design. We discuss research techniques to better understand the problems we are trying to solve.
Dr. John Curran 'Two tribes go to war. Dealing with conflict as part of Design'
EthnoPod
30 minutes
6 years ago
Dr. John Curran 'Two tribes go to war. Dealing with conflict as part of Design'
In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself.
Links from episode
Johns Service Design Days keynote
John on Twitter
Johns website
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EthnoPod
Understanding organisational culture and how people work is integral to the success of our work.
In this podcast we discuss ethnography and anthropology and it’s relationship to the human-centered design. We discuss research techniques to better understand the problems we are trying to solve.
