Essential Connections: The Business Owner’s Guide to Growth During Economic Uncertainty
IDG
5 episodes
9 months ago
Join leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. This podcast series helps small and mid-size businesses manage their essential connections by leveraging IT, Customer and Employee Experience, Marketing, and HR to grow their organizations, even in an uneasy economic landscape.
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Join leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. This podcast series helps small and mid-size businesses manage their essential connections by leveraging IT, Customer and Employee Experience, Marketing, and HR to grow their organizations, even in an uneasy economic landscape.
Episode 3: How Good Customer Experience Stems the Rising Cost of Missed Connections
Essential Connections: The Business Owner’s Guide to Growth During Economic Uncertainty
17 minutes
2 years ago
Episode 3: How Good Customer Experience Stems the Rising Cost of Missed Connections
We are long past the overnight rush to support remote work. But more uncertainties remain. Both your customers and your teams have increasingly high expectations around how technology enables essential connections, whether a critical virtual meeting or the resolution of a remote support ticket. At a time when work is becoming more complex and collaboration so essential to success, you simply can’t afford to lose customers or employees because their collaboration tools don’t work. Join GoTo’s VP of User Experience to explore the challenges and solutions of missed connections and the impact of poor customer experience.
Essential Connections: The Business Owner’s Guide to Growth During Economic Uncertainty
Join leading executives at GoTo as they share insights and actionable steps for business owners and IT leaders to help future-proof their businesses. This podcast series helps small and mid-size businesses manage their essential connections by leveraging IT, Customer and Employee Experience, Marketing, and HR to grow their organizations, even in an uneasy economic landscape.
