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erlights is built on over 15 years of professional experience in journalism, research, and marketing, including branding, across industries, including banking, financial services, and artificial intelligence.
Poor Customer Service in Indonesian Telecommunication Industry
erlinsights
3 minutes 18 seconds
4 months ago
Poor Customer Service in Indonesian Telecommunication Industry
Painfully slow internet connections, failed payment, spams, misleading homepage message, unresolved issue, multiple calls, frustrated user
Should it be so complicated to resolved the issue or actually there is a better way of managing this?
erlinsights
erlights is built on over 15 years of professional experience in journalism, research, and marketing, including branding, across industries, including banking, financial services, and artificial intelligence.
