This episode unpacks why most brands lose customers after the sale—and what it really takes to create loyalty in today’s competitive market. Ken, CEO of Blue Stream, reveals how connecting with customers beyond purchase solves pain points like churn, lack of engagement, and frustrated support calls. Discover practical strategies and real-life examples for boosting retention and building superfan advocates. To learn more about Ken Rapp, go to: http://blustream.io Connect with Diane at https:/...
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This episode unpacks why most brands lose customers after the sale—and what it really takes to create loyalty in today’s competitive market. Ken, CEO of Blue Stream, reveals how connecting with customers beyond purchase solves pain points like churn, lack of engagement, and frustrated support calls. Discover practical strategies and real-life examples for boosting retention and building superfan advocates. To learn more about Ken Rapp, go to: http://blustream.io Connect with Diane at https:/...
In this episode, Jeff Holman, founder of Intellectual Strategies, discusses the innovative Fractional Legal Team model for startups and scaling businesses. He explores common legal pitfalls for entrepreneurs, emphasizing the importance of planning for founder relationships and product development. Jeff shares insights on navigating early challenges and scaling decisions while reducing legal costs. Connect with Diane at https://zenchange.com/ or on LinkedIn If you found this helpful, please s...
Entrepreneur with Diane Moura
This episode unpacks why most brands lose customers after the sale—and what it really takes to create loyalty in today’s competitive market. Ken, CEO of Blue Stream, reveals how connecting with customers beyond purchase solves pain points like churn, lack of engagement, and frustrated support calls. Discover practical strategies and real-life examples for boosting retention and building superfan advocates. To learn more about Ken Rapp, go to: http://blustream.io Connect with Diane at https:/...